SDE Service Desk
The SDE Service Desk was created to ensure friendly, accurate and timely responses to all inquiries from school administrators, parents, educators and others seeking information. The SDE Service Desk is now serving as the technical helpdesk for all school reporting applications in the Oklahoma Education Single Sign-On (School Reporting, WAVE, etc).
To reach the Service Desk, simply:
- call (405) 521-2444 or (405) 521-3301 (available from 8a.m. to 4:30 p.m., Monday-Friday)
- email us at sdeservicedesk@sde.ok.gov
When you call the SDE Service Desk, you won't reach a recorded message. You'll talk to a staff member. The Service Desk will research your query, transfer you to appropriate staff if necessary or create individual cases for staff to resolve when an answer isn't immediately available. You will be contacted within 24 hours by SDE staff to follow up and update you on progress.
How We Can Assist
Our SDE Customer Service Desk can assist school administrators, educators, parents and public with a variety of common questions, including:
Customer Service Desk:
- Phone: (405) 521-3301
- Fax: (405) 521-6205
CSR Services:
- Upcoming and current events
- Assistance in navigating the SDE website
- Information about new rules or rule changes approved by the State Board of Education
- New statewide programs and reforms
- Technical assistance with reporting and online systems, including password resets
- All school reporting applications in the School District Reporting Site and applications within the Oklahoma Education Single Sign-On
